Capability · Conversational AI
Context, memory, routing, and orchestration live in 1 conversation core - voice, email, SMS, and WhatsApp are adapters on top. Sub-second when it talks, context-perfect when it switches.
Trusted by 100+ founders
Minutes of live AI voice handled every month
Channels running on 1 shared conversation core
Round-trip latency we engineer voice to
The Architecture
Most teams build a bot per channel - 3 systems, 3 memories, 3 ways to fail. We build 1 conversation core and plug channels into it.
Shipped in Production
Client name withheld
End-to-end HIPAA-compliant engineering for a US health-tech company building a real-time clinical translation engine - sub-second latency, hallucination detection, and edge-case-language support, all in production.
50,000+ voice minutes of real-time medical translation per month
Client name withheld
End-to-end design and engineering for a US healthcare outreach platform - multi-tenant, multi-language (90+), with AI auto-response, redetermination workflows, and full traceability through Langfuse for every AI decision.
100,000+ AI-generated SMS sent through the platform
MonkSpaces
Deployed an autonomous AI agent that qualifies leads, answers queries, and schedules tours — reducing sales team workload by 60%.
60% reduction in sales team workload
WeKare
Tequity took WeKare from discovery to a live consumer voice-to-tasks app on both the App Store and Play Store - including the messy parts most teams trip on: payment infra, Apple's AI disclosure bar, and a clean subscription model.
Live on App Store and Play Store
The Craft
The core makes conversations possible. These are the decisions that make them good.
Scripts, states, and edge cases mapped before a line of prompt is written - each moment of the conversation is a design decision, not model luck.
To a human when stakes rise, across channels when context calls for it - and the full conversation history arrives with the handoff. Nobody repeats themselves.
Tone calibrated per moment: patient when someone's confused, brisk when they're in a hurry, serious when it matters. Measured in evals, not assumed.
Every conversation scored, failures mined into golden sets, prompts and flows improved release over release. The system that answered last month is not the one answering today.
The learning loops run on our eval infrastructure. See how we build evals & safety →
Voice, the Hardest Channel
Email forgives slowness. Voice doesn't. Every hop is streamed and measured, and the guardrail layer can end the loop the right way - by handing the call to a human.
How We Build It
Conversational AI fails in the plumbing. This is the plumbing.
01
Durable per-customer memory: who they are, what they asked last week, which channel they said it on. Context follows the person, not the session.
02
1 router decides which model, which tool, which flow - per intent, per channel, per moment. Multi-step work is orchestrated with state, not stitched with hope.
03
Timeouts, retries, degraded modes, and escalation paths designed up front. When a model or an API stumbles, the conversation bends - it never dead-ends.
04
SIP and WebRTC voice, threaded email, SMS, WhatsApp Business - thin adapters over the core, so a fix or a new skill lands on every channel at once.
05
Policy checks, PHI redaction, and human handoff triggers at the core level - with every change gated by eval runs against golden conversation sets.
06
CRM, EHR, calendars, order systems - the core reads and writes your systems of record, with guardrails on every write and a trace on every call.
Deployed With
TwilioLiveKitDeepgramElevenLabsGPT RealtimeGemini LiveWhatsApp Business APIPipecatLangSmithThe Team Behind It
100+ full-time product people - engineers, designers, PMs, and QA - led by founders who've built, scaled and exited their own startups. Senior people are on your product from day 1, working your hours. This is the same team behind 50,000+ minutes a month of live conversations.
Meet the team
Rahul Nair
Co-Founder & Head of Engineering
Architect behind every AI system we ship to production.
+100Full-time team · 0 freelancers · US-hours overlap
Testimonials
Pre-Seed to Series B
“We hired Tequity shortly after closing our pre-seed, and since then they've completely taken over our frontend and DevOps work. Typical turnaround is 1 day for critical bug fixes, 7 days for new features, and 6 weeks for entire MVPs. The software we built together is now used by multiple leading American biopharma companies. I recommend Tequity for any startup from angel round through Series B and beyond.”
Founder & CTO, TerraFlow
“The best outsourced engineering help you can get. Genuinely talented engineers who deliver on time, take full ownership of the product, and push back on your ideas until they understand why you're building each thing.”
Founder, Bantor
4.9/5
Average rating across 100+ customers over 4 years
“They helped us audit our product, identify key UX/UI improvement opportunities, and prioritize quick wins that delivered immediate value. The team has been responsive, collaborative, and consistently delivers high-quality work.”
Founder & CEO, Boxsy
The work behind the words.
See all case studies →
Co-Founder, QuantWheel
“We came in expecting a redesign and got something more useful. Design Labs built us a design system our AI could actually build against, so what we ship stays consistent without us having to think about it. We'd give feedback and see it reflected in the next round, often the same day.”
LET'S TALK
Book a 30-minute call - we'll map your channels onto 1 conversation core and talk memory, latency, and handoffs.
