Becoming the biggest EV charging network in India

ChargeZone is one of he biggest players in the EV Charging network space

SaaS

How Monk Tech Labs revamped their tenant experience app for 40% higher engagement

TheHouseMonk is a B2B SaaS platform in the RealTech domain

Problem Statement

Platform for end users

ChargeZone possessed the necessary hardware capabilities to serve their potential users but required a partner to develop and manage the entire backend and client-side software. As this was intended to be a long-term engagement, they needed complete assurance that their technology partner could scale alongside them.

Backend infrastructure

Client end app

Dashboard for internal users

Solution

Zero-to-One Creation

Tequity helped ChargeZone in their Zero-to-One journey and created end-to-end tools for management including SaaS platform, app for riders to find chargers, and back-end dashboard for internal team.

We're still responsible for managing and upscaling all their services.

End user mobile app to find charging stations

Creation of SaaS platform

Central Dashboard creation for internal users

Outcome

Leaders in EV Charging

1500+ Charging stations, 3500+ Charging Units, across 37+ Indian Cities

ChargeZone has so far raised $109M USD across equity and debt funding

ChargeZone went on to become one of the biggest players in the EV charging network

Problem Statement

Declining Customer Engagement

TheHouseMonk had an existing app which was given to tenants for functional use cases like paying rent, and raising maintenance requests. Some of it's major problems were

Low engagement

Downloads was under 20% of total userbase

MAU was less than 15% of downloads

Solution

Revamped Onboarding

Tequity worked on the entire app to improve adoption and engagement. Some of the biggest changes were as follows

Revamped user onboarding

Introduced Community based features

Dark theme was introduced

Outcome

Increase in MAU

More than 45% of tenants downloaded the app

MAU's increased to 35%

Average user spent more than 45 mins on the app per month

Services