Transforming Post-Surgical Recovery With Stitch

About the Company

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Stitch is a health-tech startup founded by three Harvard Business School classmates Rohan, Daniel, and Felix. Motivated by a mission to transform post-surgical recovery, the founders uncovered a critical gap across hospital systems: patients undergoing complex procedures, especially transplants, were being discharged with intricate care plans, while hospitals lacked the bandwidth to monitor recovery effectively. At the same time, reimbursement pressures were pushing providers to reduce readmissions without the tools to support patients beyond the hospital walls.

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The Challenge

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As Stitch moved from idea to execution, several challenges emerged:

• A Multi-Layered Product Serving Distinct Users: The platform needed to work seamlessly for 3 - very different core user groups, the patients and the care providers, while also giving hospital administrators full visibility into recovery timelines, escalations, and outcomes. Defining these workflows and mapping how information moves across the system required a clear and tightly structured product framework.
• A Solution That Fits Into a Complex Health System: Because Stitch sits at the intersection of payers, providers, and patients, the product also had to align clinical workflows with operational and financial goals. This meant designing a solution that supported recovery pathways while fitting naturally into existing hospital processes and incentive structures.
• HIPAA & Compliance-Ready Foundation: Handling sensitive patient data required an architecture built for long-term compliance. Every design and engineering decision had to anticipate HIPAA standards, future audits, and the need for secure, reliable data flows.
• A Rapid Market Pivot Without Losing Direction: Originally focused on orthopedics, Stitch quickly discovered a stronger market need in transplants. This pivot demanded a product and tech foundation that could adapt just as quickly and without compromising on quality, stability, or clarity of execution.

Solution Implemented by Tequity

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Tequity partnered with Stitch from the earliest stages, when the concept was still evolving and key user flows were yet to be defined. Acting as both a strategic and execution partner, Tequity brought structure, clarity, and forward momentum to the product.

• Co-Creating the Product Vision:Tequity worked closely with the founders to map how patients, care providers, and administrators interact across the recovery journey. This included defining escalation paths, identifying data capture points, refining intervention logic, and validating edge cases to ensure the workflows reflected real-world clinical scenarios.
• Designing for Multiple Stakeholders: Tequity helped craft an interface flexible enough to support:
  
  • Hospital workflows and clinical coordination
  • Patient tasks, reminders, and adherence tracking
  • Administrator visibility and insurance-driven operational need.
    This collaboration enabled Stitch to convert a complex medical process into a simple, guided, and intuitive recovery experience.

• Building With Compliance in Mind: Tequity architected the platform on AWS with 70–80% of HIPAA foundations already in place. This ensured long-term compliance readiness and minimized the likelihood of costly rework once formal audits begin.‍
• Supporting a Strategic Market Pivot: When Stitch shifted its focus from orthopedics to transplant care, Tequity rapidly adapted the product by updating metrics, modifying flows, and incorporating new clinical requirements, while preserving the integrity of the overall architecture.

Results

Today, Stitch is emerging as one of the most forward-thinking health-tech platforms in post-surgical care. Their early product foundation, built in partnership with Tequity, has:

• Created a Clear, Structured Model for Transplant Recovery: Stitch now offers hospitals a standardized, tech-enabled pathway that improves adherence, visibility, and continuity of care outside the facility.
• Strengthened Provider Confidence: Early clinical partners have responded positively to the redesigned workflows and intervention logic, positioning Stitch as a credible solution within complex hospital environments.
• Reduced Operational Burden on Care Teams: By streamlining how coordinators track patients, escalate issues, and manage recovery, Stitch is helping teams focus less on manual follow-ups and more on high-value clinical decisions.
• Built a Foundation for Compliance and Scale:With HIPAA-ready architecture and modular workflows, Stitch is now prepared to integrate into larger hospital systems with minimal rework.